> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.adshelper.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Unsubscribe

To cancel subscription, you just have to go to View Profile> Change Plan> Basic.
Remark:
Cancellation isn’t available for accounts under **Past Due** or **Paused** status. Kindly get in touch with our support team so we can help you.

![Go to view Profile](https://storage.crisp.chat/users/helpdesk/website/c67422c4dc109000/image_1o5owt6.png)

![Change Plan](https://storage.crisp.chat/users/helpdesk/website/c67422c4dc109000/image_gn0usw.png)

![Change Plan to Basic](https://storage.crisp.chat/users/helpdesk/website/c67422c4dc109000/image_1xzj37i.png)